Contact2023-07-22T17:25:00+08:00

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Room 401, Unit 2, Building 12, Yongjun 1st District, Beiyuan Street, Yiwu City, Zhejiang Province, China

Frequently Asked Questions

What is drop shipping?2023-03-14T17:26:17+08:00

Dropshipping means: you sell, and we ship it for you. when you have a shop selling one product you don’t need to source a factory, repack and deliver it. dropship agent will manage all of these processes.

Why do you need a professional dropship agent?2023-03-14T17:26:17+08:00

A professional dropship agent can help you handle the process: product sourcing, price negotiation, sample test, customized packaging, system authorization, and order file fulfillment. A professional dropship agent will help you solve any problems you may have.

Why Yo dropshipping?2023-03-14T17:26:17+08:00

When you have more orders Aliexpress shipping way is not enough to meet your requirements, and you need a personal agent to assist you with the order processing. Continuing to use AliExpress may prevent your business from becoming even more significant. Yo dropshipping could help you find the manufacturer and get a lower price, connect advantageous logistics channels to make the shipping faster, and offer product inspection to reduce customer complaints.

 

Will you put invoice or receipts along with parcel?2023-03-14T17:26:17+08:00

No, all the invoices, receipts, and Chinese labels will be taken off before it packs.

Do you offer customized package?2023-03-14T17:26:17+08:00

Yes, we can offer you customized packages, like inset cards, poly bags, logo boxes, etc.

What’s the fulfill step?2023-03-14T17:26:17+08:00

①Send us the product Aliexpress link or picture and your delivery country

②We will find the factory and give the quotation to you

③Authorize our system

④When you have orders we can see it on our app and we will send you the order excel and the total amount

⑤Confirm the order and finish the payment

⑥We fulfill the order and enter the tracking number into our system and it will sync to your shop and send to your customer

⑦ Place the order to the factory and delivery it to our warehouse and we repack it and ship it out

Do you offer POD(Print on Demand) dropshiping service?2023-03-14T17:26:17+08:00

Yes, we can offer POD products dropship, you can send the POD file to your agent, and he will arrange it.

What payment methods do you accept?2023-03-14T17:26:17+08:00

We accept Paypal, Payoneer, Wise

Why choose Frienddropshipping instead of Aliexpress?2023-03-14T15:15:58+08:00

Dropshipping with AliExpress you need to communicate with different resellers, and the reply speed is not guaranteed. Very long lead time and delivery time of more than 30 days. We can help you find direct factories and send different goods in one package. Service is more diversified and stable!   Additionally, we provide worldwide express shipping which takes only 7-12 days.

What is the cost?2023-03-14T15:42:59+08:00

Our professional sourcing service is 100% free, and there is no fixed monthly fee to work with us. You are only charged for the products and shipping when you place an order on Frienddropshipping.

Could I just fulfill several orders daily ?2023-03-14T15:17:13+08:00

Yes! Because 99% of the factory products do not require a minimum order quantity, we can fulfill several orders daily.

How long does it take to process my order?2023-03-14T15:17:36+08:00

Generally speaking, it takes 2-3 days for goods to be delivered to our warehouse from the factory. (If the goods are out of stock or the factory ship the goods delay may cause the delivery time to become longer. In this case, our personal assistant will notify you in time.)

How many orders can you hold per day?2025-10-16T02:08:16+08:00

We have a dedicated logistics team and supply chain can handle over 10000+ parcel per day

I have more questions…2023-05-22T23:45:33+08:00

Feel free to start an online chat Here, our agent will help answer all the questions you have.

What’s the shipping cost?2023-03-20T17:25:19+08:00

Freight is generally determined by the weight, volume and properties of the goods.

Ordinary goods shipping fee is cheaper than special property goods such as liquid, batteries, powder…

The heavier the weight of the goods, the more expensive the freight.

If the volume weight of the goods exceeds the actual weight of the goods, the freight will be calculated according to the volume weight. The volume weight is equal to the length * width * height/8000

The timeliness of transportation will also affect freight. Generally, stable and fast logistics cost much more than slow and unstable logistics.

Wha’t the shipping delivery time?2023-03-20T17:27:53+08:00

Most countries, such as the United States, Britain and Australia, generally only need 8-12 days, while remote countries, such as Brazil, Canada, South Africa, need 15-30 days.

Different transportation channels will have some differences

How long does the goods need to be prepared?2023-03-20T17:34:55+08:00

Normally it takes about 2-3 days delivery the goods from factory to our warehouse.

If the factory delays delivery or is out of stock, it may be delayed for several days. Our agent will inform you in time if there have any exceptional case.

What is customized packaging dropshipping?2026-03-24T10:11:59+08:00

Customized packaging dropshipping allows ecommerce sellers to ship products in branded boxes, stickers, and inserts instead of generic packaging.
Frienddropshipping helps sellers create custom packaging with low MOQ and stores the packaging in our warehouse so every order is shipped with your brand.

How does custom packaging dropshipping work?2026-03-23T20:27:13+08:00

With custom packaging dropshipping, your packaging is prepared in advance and stored in the fulfillment warehouse. When an order is placed, the product is packed using your branded materials and shipped to the customer.
Frienddropshipping manages the entire process including packaging production, storage, and order fulfillment.

What is private label dropshipping?2026-03-23T20:29:08+08:00

Private label dropshipping means selling products under your own brand instead of generic supplier packaging.
Frienddropshipping supports private label dropshipping by helping Shopify sellers source products, add branded packaging, and ship orders quickly to the US and EU.

Can I use branded packaging dropshipping for my Shopify store?2026-03-23T20:29:38+08:00

Yes. Branded packaging dropshipping is commonly used by Shopify sellers to build a strong brand and improve customer trust.
Frienddropshipping offers Shopify private label dropshipping solutions with custom packaging, fast shipping, and dedicated support agents.

Do I need large order quantities for custom packaging?2026-03-23T20:30:25+08:00

No. Many sellers worry about high minimum orders, but Frienddropshipping offers low MOQ options for custom packaging dropshipping, making it easier for new brands to start.

What is a dropshipping private label service?2026-03-23T20:31:39+08:00

A dropshipping private label service includes product sourcing, branding, packaging customization, and fulfillment.
Frienddropshipping provides a complete dropshipping private label service so sellers can focus on marketing while we manage packaging and logistics.

How does a dropshipping branding solution help my business?2026-03-23T20:32:54+08:00

A dropshipping branding solution helps stores build brand recognition and increase customer loyalty.
Frienddropshipping helps sellers implement branding through custom packaging, branded inserts, and reliable fulfillment services.

Can I start Shopify private label dropshipping without inventory?2026-03-23T20:33:39+08:00

Yes. With Shopify private label dropshipping, products are stored and shipped by a fulfillment partner.
Frienddropshipping handles product sourcing, packaging, and shipping so Shopify sellers can run a branded store without holding inventory.

What services does a custom packaging supplier provide?2026-03-23T20:35:23+08:00

A custom packaging supplier helps create branded boxes, stickers, labels, and inserts for ecommerce brands.
Frienddropshipping works directly with packaging factories in China to produce and store your custom packaging for dropshipping fulfillment.

What is custom packaging fulfillment in dropshipping?2026-03-23T20:36:20+08:00

Custom packaging fulfillment means products are packed using branded materials before they are shipped to customers.
Frienddropshipping ensures every order is inspected, packed with your custom packaging, and shipped quickly to global customers.

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